Privacy Policy

This Privacy Policy describes how Vetor Imperial Lda ("Framedrop," "we," "us," or "our") collects, uses, and protects the personal information of users ("you" or "your") when accessing and using our website, located at framedrop.gg ("website").

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1. Collection of Personal Information

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We collect personal information from users as described below:

• Visitors (without signup): When you visit our website without signing up or providing any personal information, we collect your IP address, location data, device model, and brand through cookies and similar technologies.
• Users (with signup): When you sign up and create an account on our website, we collect your name, email address, IP address, location data, device model, and brand. We may also collect additional personal information that you voluntarily provide.

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2. Use of Personal Information

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We use the collected personal information for the following purposes:

• To provide and improve our services, including personalized user experience, customer support, and technical assistance.
• To communicate with you regarding your account, updates, announcements, and other service-related information.
• To analyze and understand how users interact with our website and improve its functionality and performance.
• To send promotional emails or newsletters, subject to your consent, which you can withdraw at any time.
• To comply with legal obligations and enforce our rights and agreements.

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3. Cookies and Similar Technologies

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We use cookies and similar technologies to collect certain information automatically, enhance your browsing experience, and analyze website usage. By using our website, you consent to the use of cookies as described in our Cookie Policy.

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4. Retention of Personal Information

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We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period may vary depending on the type of personal information and the purposes for which it was collected.

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5. Sharing of Personal Information

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By default, we do not share your personal information with third parties unless explicitly expressed otherwise or as required by law. We may share personal information under the following circumstances:

• With trusted third-party service providers who assist us in operating our website and providing our services.
• With your consent or at your direction, such as when you choose to interact with third-party integrations or share content on social media platforms.
• In response to a legal request, court order, or applicable law enforcement inquiry.
• To protect our rights, property, or safety, or that of our users or the public, as required or permitted by law.

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6. User Rights and Data Subject Requests

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You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its processing. You also have the right to data portability. To exercise these rights or raise privacy-related concerns, please contact us at support@framedrop.co. We will respond to your requests in a timely manner and in accordance with applicable data protection laws.

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7. Data Security

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We implement reasonable security measures to protect the personal information we collect. However, please note that no method of transmission or storage is 100% secure. We encourage you to use strong passwords, keep your account information confidential, and notify us immediately of any unauthorized access or suspected security breach.

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8. Third-Party Links

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Our website may contain links to third-party websites or services that are not under our control. Once you click on these links, you are no longer governed by our Privacy Policy. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

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9. Children's Online Safety and Parental Guidance

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Our website is suitable for users of all ages, including minors. We encourage parents and guardians to supervise and guide their children's online activities.

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10. Changes to the Privacy Policy

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We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates or changes. Your continued use of our website after any modifications to the Privacy Policy constitutes acceptance of the updated terms.

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11. Contact Information

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If you have any questions, concerns, or inquiries regarding our Privacy Policy or the handling of your personal information, please contact us at support@framedrop.co.

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12. Governing Law and Dispute Resolution

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The Privacy Policy and any disputes arising from it shall be governed by and construed in accordance with the laws of Portugal. Any disputes, controversies, or claims arising out of or relating to the Privacy Policy or the use of our website shall be subject to the exclusive jurisdiction of the courts located in Coimbra, Portugal.